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Job of the Month

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Job of the Month

Rusco Windows and Doors, Inc., is owned and operated by Tom and Sam DiFiglio and has been serving the community since 1937. The business has grown over the years, but the DiFiglio family’s policy of personal customer attention and their long-standing reputation for professional, dependable, custom – not assembly-line – service and high-quality, state-of-the-art products remain constant. Rusco invites you to visit their showroom and see full-size product displays. These displays and knowledgeable Rusco personnel will help you take the guesswork out of your selections and give you a realistic view of putting together your dream home.

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For the past 80 years, the team at Rusco has been devoted to providing our customers with quality products for their home and with giving every customer an exceptional experience. Our dedication to the customer often means that homeowners return to us for their next home improvement project; we are honored that they want to work with us again and we are always excited to see what project they want to tackle next.

For the Pomykala family, they returned to us multiple times as they invested in home improvement projects over time. “Initially, we decided to work with Rusco because it is a locally owned company and we felt their prices fell within our budget,” recall Gary and Laura. “As a repeat customer, we decided to stay with Rusco because of their product line, reliability, attentive customer service, and price.”

We were happy to work with the Pomykala family each time, as they replaced their front door, followed by their windows, and then updating their patio doors. As with all of our customers, their first stop was a consultation in our showroom. “The Rusco team helped us make the product choices we did by explaining the benefits/differences between their various product lines and by providing paint/stain/color samples we could take home to compare to our current decorating scheme,” say the Pomykalas. “All possible product options were also discussed with us before we made our final product selections.”

The Pomykalas felt comfortable working with our staff, who all made an effort to assure they had a great experience each time. “Tom stopped by during installation to make sure things were going smoothly and he always follows up once the project is finished to make sure his customers are satisfied,” remember the Pomykalas. This attention to customer service, from the very top of our office, goes a long way for our clients and Tom loves to interact with our clients personally.

What about the finished product? The Pomykalas are loving their new products. “The addition of our decorative Therma-Tru front door and Marvin windows has not only improved the curb appeal of our home, but has also improved the energy efficiency of our home, as well,” say the Pomykalas. “We also get many comments about the beauty of our front door from our friends and neighbors.  Selecting our beautiful front door from Rusco is probably one of the best investments we have made in preserving the beauty of our home.”

Thank you for trusting us with your home, Gary and Laura! We love working with you and are pleased that you are enjoying the results.

If you are looking for excellent products and an exceptional experience, give us a call to set up an appointment in our showroom. Let’s work together to help you love your home even more.

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It only takes a few moments speaking with Denise to know that she values honesty and relationship. After attempting to secure a few bids to replace her front door earlier this year, she knew right away that Rusco was the business she wanted to work with. “The first two companies who came out to my home to give an estimate didn’t listen to me at all,” remembers Denise. “I felt like they were only there to sell me the most expensive product, and then once they left my home, they never followed up with me again.”

After consulting with a friend who recommended Rusco, Denise decided to give our family-owned, local company a try. She noticed a difference immediately. “Paul came out to my home and actually listened to me. He wanted to know my situation, my preferences, and my budget,” says Denise. After Paul listened during the consultation, he went back to the office to find a few options that would give Denise the door she wanted at a price she could afford. He followed up with an email and phone call to discuss the options and Denise knew that Rusco was the perfect choice for her project.

“I loved that they listened to me and that they did what they said they would do,” says Denise. She appreciated that Paul invited her into the showroom to show her options, and that he didn’t shy away from her hard questions. “He knows that these projects are an investment for the homeowner,” says Denise, “and he doesn’t mind taking the time to make us feel confident.”

Denise worked with Rusco to replace her front door. The old steel one was there when the home was built, and was dented and unattractive, not to mention drafty. With Rusco’s guidance, Denise chose a front door and side light combination that looks beautiful and automatically upgraded the curb appeal of her home. As with many homes, Denise’s door space was not quite standard. However, the installation team made the design fit perfectly. Now, Denise has a door that she is proud of and that will be appealing for years to come.

Rusco offers more than just quality doors and windows. We offer an experience tailored to each of our unique customers. Our team takes the time to listen to our customers and develop a plan specific for them. This personal touch keeps our customers feeling great about their investment. Give us a call to start your project today!

https://youtu.be/JpIqI174JbQ

May's Job of the Month

May’s Job of The Month

When it was time to purchase new windows for her living room and dining room, Raffaella already knew she was going to work with Rusco. “I worked with Rusco a few years ago when I replaced my patio door,” recalls Raffaella. “It was such a wonderful experience, I never even thought about going with anyone else for my windows.”

Her patio door project could have been a tough one. “The space for the patio doors isn’t standard in my home,” remembers Raffaella. Without the ability to simply purchase and install a standard patio door, her project became complicated quickly. Fortunately, the team at Rusco had the experience to offer a solution that provided the door that Raffaella wanted at a reasonable price and easy installation.

Raffaella still remembers that the team at Rusco took their time to precisely install the patio door that transformed her room. She couldn’t wait to have Rusco return to replace windows in her living room and dining room; her experience was just as smooth as before. “I was so happy to work with Paul to select my windows,” says Raffaella. “He knows his stuff and always takes time with me to guide me through the project.”

This time around, Raffaella purchased windows to replace her old and clunky double hung windows. As she was expecting, the installation process went without a hitch. In fact, her window order came in early and her installation was scheduled in just a few days. The windows were meticulously installed within four hours and Raffaella’s home was left looking clean, updated and beautiful.

“I’m never covering these new windows with curtains!” exclaimed Raffaella. We love that Raffaella is so pleased with her investment, and we look forward to working with her again when she replaces her family room windows.

Raffaella is just one of our loyal Rusco customers. She knows that we are experienced, consistent, and customer focused. She also knows that she will always get a beautiful result that matches her budget needs. Give us a call to see what Raffaella and so many other customers already know – Rusco is your only stop for windows, doors, and other home improvement projects.

https://youtu.be/WyTjI0IxTNY

April's Job Of the Month
Dave and Diane Stallter had put off investing in new windows and siding for their home for years. Like most homeowners, they were tentative about spending the money and had heard stories about expensive products and nightmare installations from less than stellar companies. However, the windows and siding were original to their 1960s era home and the Stallter’s knew it was time to upgrade.

“We did our homework,” says Dave. “We bid out the project to multiple companies, but Rusco came in with the very best product for less money.” But it wasn’t just the financial benefit that drew the Stallter’s to Rusco. It was Tom, Paul and the rest of the staff.

“Tom and Paul really listened to us,” recalls Diane. “We felt comfortable with them and with their experience. They are knowledgeable guys.” Instinct drew the Stallter’s to complete the deal with Rusco, ending up with brand new windows and siding for their home.

“Installation was smooth and timely,” remembers Dave. Diane loved that the installing team were respectful and great at their job. “These double hung 1960s windows that we had here were a wild card. We didn’t know if there would be wood damage or if we would be able to make the new windows look seamless with the trim,” says Diane. But Diane’s worries were unwarranted. Under close site supervision, the Rusco team removed the old windows and installed the new windows without a hitch.

“Our windows are beautiful,” gushes Diane. “We can’t stop looking outside and talking about how great they are. Our home is bright now!” New windows and siding have made their home feel new again, and the Stallter’s know that it was Rusco that made that transformation possible.

“We had such a pleasant experience,” says Diane. “We’ve already referred Rusco to our neighbors and friends.” Welcome to the Rusco family, Stallter’s; we are so happy that you love your new windows and siding!

March Job of the month
When you have an excellent experience with home improvement, you tend to become a repeat customer. That was just the case for Rikka when she first worked with our team at Rusco Doors and Windows. Over the course of four years, Rikka has returned to Rusco for a variety of home improvement needs and has always had an excellent experience. “I refer Rusco to my friends and neighbors without any hesitation,” says Rikka. “They are amazing and I love to work with them.”

Rikka first came to Rusco in search of a new front door. She wanted to update her home, and noticed that the front door was drafty in the wintertime. “It was an old door and it was time for a change,” she recalls. Rusco worked with her to find the perfect front door to match her style and budget, and had it installed quickly and efficiently. “We noticed the difference immediately,” Rikka says. “Not only was it beautiful, but the drafts were gone and there was no more ice buildup on the windows of the door.”

The following year, Rikka and her family was ready to update the back door. They knew that Rusco would be their only choice for that improvement, along with their sliding doors. “The whole team at Rusco goes above and beyond for their customers,” says Rikka. “They are dedicated to giving excellent service and I always felt well taken care of.”

Finally, after a front door, a back door, and sliders, Rikka was ready for exterior siding. “Our home looks updated and beautiful now,” says Rikka. “We couldn’t have done any of this so confidently without the Rusco team. They are attentive and never settle for anything less than the highest quality and standards.”

We love that Rikka had the chance to experience the Rusco difference. She was so pleased with us that we have since worked with her neighbor to install a new front door there as well. Once you work with Rusco, you will never work with anyone else. Give us a call today to start your Rusco experience!

February Job of the month

Customer Testimonial

One of the reasons we have been able to serve the Chicagoland area for 80 years is because of our excellent service. This service and workmanship often translates into customer-to-customer referrals, making Rusco the choice for home improvement projects in neighborhoods and families around the suburbs. When it came to time for Mr. and Mrs. Thomas of Brookfield to invest in improvements for their home, they turned to their family for referrals.

“My daughter used Rusco to make some improvements to her condo years ago,” recalled Mr. Thomas. “I was there to watch the installation and between the smooth install and the beautiful sliders they did for her, I knew that we wanted to go with Rusco as well.” The team at Rusco was delighted to work with the Thomas family on their major home project.

“Our home is more than 50 years old, so some replacements were certainly necessary,” said Mr. Thomas. The Thomas home was in need of new windows, sliding doors, and a storm door to replace the old versions that were drafty and no longer energy efficient.

Tom and the team at Rusco worked closely with the Thomas family to choose windows and doors that matched their style, needs, and preferences. In one room of  the home, Mr. Thomas knew they wanted the new window trim to match the existing wood trim in the home. Tom came out to the home with samples so they could choose the trim to match perfectly.

When it was time for installation, Mr. and Mrs. Thomas were surprised at how smoothly it went. “They had all 17 windows and the sliders installed in about a day and a half,” exclaimed Mr. Thomas. “It was so fast! And they did great work.” Mr. Thomas appreciated the efficiency of the installation team, as well as noting how friendly and clean they were as well.

Now, with their new window and door upgrades, the Thomas family couldn’t be happier with their decision to go with Rusco. The personalized attention they received during the design process, as well as the smooth installation, has made them very happy Rusco customers. Even better, they love their new windows and doors. They already notice the difference in their heating bills, and love how much quieter it now is inside their home. “They are just beautiful windows and doors,” gushes Mr. Thomas. “We are so pleased with Tom and the rest of the Rusco team.”

January Job of the month
When you have an excellent experience with home improvement, you tend to become a repeat customer. That was just the case for Rikka when she first worked with our team at Rusco Doors and Windows. Over the course of four years, Rikka has returned to Rusco for a variety of home improvement needs and has always had an excellent experience. “I refer Rusco to my friends and neighbors without any hesitation,” says Rikka. “They are amazing and I love to work with them.”

Rikka first came to Rusco in search of a new front door. She wanted to update her home, and noticed that the front door was drafty in the wintertime. “It was an old door and it was time for a change,” she recalls. Rusco worked with her to find the perfect front door to match her style and budget, and had it installed quickly and efficiently. “We noticed the difference immediately,” Rikka says. “Not only was it beautiful, but the drafts were gone and there was no more ice buildup on the windows of the door.”

The following year, Rikka and her family was ready to update the back door. They knew that Rusco would be their only choice for that improvement, along with their sliding doors. “The whole team at Rusco goes above and beyond for their customers,” says Rikka. “They are dedicated to giving excellent service and I always felt well taken care of.”

Finally, after a front door, a back door, and sliders, Rikka was ready for exterior siding. “Our home looks updated and beautiful now,” says Rikka. “We couldn’t have done any of this so confidently without the Rusco team. They are attentive and never settle for anything less than the highest quality and standards.”

We love that Rikka had the chance to experience the Rusco difference. She was so pleased with us that we have since worked with her neighbor to install a new front door there as well. Once you work with Rusco, you will never work with anyone else. Give us a call today to start your Rusco experience!

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