When you have an excellent experience with home improvement, you tend to become a repeat customer. That was just the case for Rikka when she first worked with our team at Rusco Doors and Windows. Over the course of four years, Rikka has returned to Rusco for a variety of home improvement needs and has always had an excellent experience. “I refer Rusco to my friends and neighbors without any hesitation,” says Rikka. “They are amazing and I love to work with them.”
Rikka first came to Rusco in search of a new front door. She wanted to update her home, and noticed that the front door was drafty in the wintertime. “It was an old door and it was time for a change,” she recalls. Rusco worked with her to find the perfect front door to match her style and budget, and had it installed quickly and efficiently. “We noticed the difference immediately,” Rikka says. “Not only was it beautiful, but the drafts were gone and there was no more ice buildup on the windows of the door.”
The following year, Rikka and her family was ready to update the back door. They knew that Rusco would be their only choice for that improvement, along with their sliding doors. “The whole team at Rusco goes above and beyond for their customers,” says Rikka. “They are dedicated to giving excellent service and I always felt well taken care of.”
Finally, after a front door, a back door, and sliders, Rikka was ready for exterior siding. “Our home looks updated and beautiful now,” says Rikka. “We couldn’t have done any of this so confidently without the Rusco team. They are attentive and never settle for anything less than the highest quality and standards.”
We love that Rikka had the chance to experience the Rusco difference. She was so pleased with us that we have since worked with her neighbor to install a new front door there as well. Once you work with Rusco, you will never work with anyone else. Give us a call today to start your Rusco experience!
One of the reasons we have been able to serve the Chicagoland area for 80 years is because of our excellent service. This service and workmanship often translates into customer-to-customer referrals, making Rusco the choice for home improvement projects in neighborhoods and families around the suburbs. When it came to time for Mr. and Mrs. Thomas of Brookfield to invest in improvements for their home, they turned to their family for referrals.
“My daughter used Rusco to make some improvements to her condo years ago,” recalled Mr. Thomas. “I was there to watch the installation and between the smooth install and the beautiful sliders they did for her, I knew that we wanted to go with Rusco as well.” The team at Rusco was delighted to work with the Thomas family on their major home project.
“Our home is more than 50 years old, so some replacements were certainly necessary,” said Mr. Thomas. The Thomas home was in need of new windows, sliding doors, and a storm door to replace the old versions that were drafty and no longer energy efficient.
Tom and the team at Rusco worked closely with the Thomas family to choose windows and doors that matched their style, needs, and preferences. In one room of the home, Mr. Thomas knew they wanted the new window trim to match the existing wood trim in the home. Tom came out to the home with samples so they could choose the trim to match perfectly.
When it was time for installation, Mr. and Mrs. Thomas were surprised at how smoothly it went. “They had all 17 windows and the sliders installed in about a day and a half,” exclaimed Mr. Thomas. “It was so fast! And they did great work.” Mr. Thomas appreciated the efficiency of the installation team, as well as noting how friendly and clean they were as well.
Now, with their new window and door upgrades, the Thomas family couldn’t be happier with their decision to go with Rusco. The personalized attention they received during the design process, as well as the smooth installation, has made them very happy Rusco customers. Even better, they love their new windows and doors. They already notice the difference in their heating bills, and love how much quieter it now is inside their home. “They are just beautiful windows and doors,” gushes Mr. Thomas. “We are so pleased with Tom and the rest of the Rusco team.”