Testimonials
Rusco Windows and Doors, Inc., is owned and operated by Tom and Sam DiFiglio and has been serving the community since 1937. The business has grown over the years, but the DiFiglio family’s policy of personal customer attention and their long-standing reputation for professional, dependable, custom – not assembly-line – service and high-quality, state-of-the-art products remain constant. Rusco invites you to visit their showroom and see full-size product displays. These displays and knowledgeable Rusco personnel will help you take the guesswork out of your selections and give you a realistic view of putting together your dream home.
Beata Kolpek
16:27 12 Oct 22
Once again, Rusco came through with excellent results!! I love my beautiful new white shaker style door as the entryway to our new home is so nice now. And the price was right. Darek provided an excellent installation and was even able to salvage the storm door we though would have to come off. Thank you Rusco!
Sonja Fiore
22:29 01 Oct 22
we needed our whole house original old windows replaced and started the process of getting estimates late last year. after many pushy hard sell salespeople came with their dog-and-pony show with heat lamps and show and tell, we were almost going to give up. we reached out to one more company- RUSCO- and were so happy with our salesman Tom. no nonsense. no hard sell. no "do it today and lock in this special price just for you" like the other companies. just totally honest and upfront explanation with a lot of patience for our many questions. prior to installation, Tom reached out a couple times to give updates on when we could expect delivery. that was unexpected and very nice!!the installation day arrived, and the guys were ON TIME, clean and courteous. took 1 day. what a transformation! 17 windows!!our windows are GREAT! they are beautiful, quiet and keep drafts out completely- we can't wait for winter now!!!Tom was always available, and this is a trustworthy company.we personally have recommended them to many neighbors, and by doing so found out that there were neighbors who already have RUSCO windows!we are so happy with the company, salesperson and our new windows!
Ray Swift
18:17 17 Jan 22
We recently had a sliding glass door and windows installed in our home. The installation process was great from start to finish - very thorough and efficient and good cleanup afterwards. It was great working with Tom and his crew throughout the entire process.
Richard Sheppard
08:32 24 Jul 21
We have a condensation problem with two picture windows in our home, we contacted Rusko from a recommendation of a relative who was very satisfied with with their work and pricing, Tom DiFiglio came to our home, looked at the problem and told us window replacement is not necessary, only needed to be reglazed. This honestly by a company is a rarity now a days, Tom could easily have sold us two brand new windows. I highly recommend Rusco windows for their professionalism and honestly.Richard SheppardHidden lakesLisle Illinois
Susan McGarrity
15:29 09 May 21
I would highly recommend Rusco Windows & Doors. Professional company and I love my new windows and sliding glass door.
Natasha Lee
19:36 01 Jan 21
Had to replace my old sliding patio door. They did everything they could to get it installed as soon as possible. Repairs were great, and I love my door. The change in temperature was noticeable immediately. My kitchen is so much warmer now. Great service.
Jim Arends
20:38 04 Dec 20
Very competent installer. He made sure the doors fit and operated properly and showed us how to operate the sliding panes.
Ross Garay
23:56 19 Oct 20
Excellent service and pricing.
Alex Mak
20:03 18 Oct 20
Excellent products, excellent workmanship. Tom answered all our questions. The installation crew was polite, professional and did great work.
Corinne Skweres
21:20 30 Sep 20
We absolutely love our new Pella casement windows!!!As soon as they were installed we immediately noticed how quiet our rooms are!These windows are high quality and were expertly installed.They were all very courteous and left the rooms clean.A great experience and highly recommend Rusco !!!!
Laura McGuire
23:27 26 Sep 20
Recently had windows and a sliding glass door installed in my home. Tom is a great salesperson. Installation was done very well. Andy and the rest of the crew were on time, efficient and good cleanup afterwards. Great follow through. I will be using Rusco Windows and Doors for future home projects.
J
14:42 10 Sep 20
Known Tom for years just booked him to do 2 casement windows very excited because Russo is a quality Company who does everything right from Sales Consultation to Measurement to Install. Do yourself a favor make problems with Windows Doors worry free use Tom his Company stands behind everything they sell. Everyone Be Blessed wear a mask and call Tom.
Dale Irvin
17:11 08 Sep 20
I needed some windows replaced and didn’t know where to turn. On the advice of a friend, I called Rusco and could not have been more pleased.It’s difficult to conduct any business during the COVID-19 crisis, but Rusco understood our concerns and waited until we were ready.When the day came to install the windows, the crew took much less time than I anticipated and left the house cleaner than it was before. (do not tell my wife I said this)When you combine a great product with great service, you get a great customer experience. I highly recommend Rusco if you need windows or doors.
Kyle Ortmann
20:37 02 Aug 20
We had an excellent experience with Rusco. We were hand held throughout the entire process including great patience as we got our insurance on board. At the end of the day we ended up with an excellent new bay window that we felt was priced very competitively. Thanks Tom and family we will be sure to use Rusco next time as well!
Maryann Porter
18:54 17 May 20
Rusco replaced windows and doors at my home two years ago. The product quality is topnotch and the workmanship is excellent. Last week had a minor repair that was needed and Tom ensured that it was done on a timely basis.
Jennifer Palmer
13:03 09 May 20
I needed to replace windows and a sliding door at my condo, the old ones were just sooooooo bad. I met with Tom, and we went over my options and I decided that they were the best people for the job. The windows came in a timely matter and the crew who installed them were just great! Fast, punctual, clean and polite. The windows, and esp the sliding glass door are simply fantastic! I would recommend them any time!
Mary Hoff-Robinson
16:39 13 Apr 20
Was thrilled with Rusco when they did our siding, soffits, gutters and some window repair/replacement 4 or 5 years ago. But this week they came out and repaired some wind damage and a spot where birds were pulling at the dising to build a nest! They take care of the customers!! Highly recommend them for whatever you need!!!
Chris Jackson
19:14 30 Mar 20
We recently (3/26) had our front door replaced in Darien. New fiberglass faux wood finish with textured glass and 2 sidelites, and exterior aluminum capping.The whole experience was fantastic, top to bottom. The owner, Tom, was our salesperson and took pride in the process from the moment he entered our home until the last bead of caulk went down. He was courteous, friendly, knowledgeable, passionate, and most importantly approachable, non-aggressive, and fair. We were happy with the set of options, all the attention to the little details (of which there are a lot that going into one door, believe it or not), the price, and the quality of craftsmanship. Such an excellent job that we cannot wait to have Rusco install our Marvin Windows we ordered.It should also be said that this company was willing to complete this project for us in these uncertain times, being an essential construction enterprise. They gave us the option to do the project or to wait until we felt comfortable. After discussing with Tom and understanding that their crews were healthy and taking proper precautions to stay that way, we felt comfortable letting them perform the work at our home. There were only 2 workmen and they were cautious, thoughtful, and non-invasive. Very happy.Thanks, Tom and the entire Rusco family!
Amy 'Belter' Rueffer
19:03 20 Mar 20
We used Rusco to replace our front door a handful of years ago. We were super happy with the price, product & service. So when my brother in law needed his replaced this year I was more than happy to suggest he contact Rusco! He too had a great experience. They were timely, neat, professional and were incredibly competitive compared to the other quote he received! I've since been by and can certainly attest to how much nicer his new door looks!
JP Kulick
05:59 28 Feb 20
After 50 years of the same windows, we decided to replace the windows in the house my Grandpa built from the ground up with his father. My wife and I have been renting the bottom unit of the two flat for almost 3 years now and every winter we would set the thermostat to 70 and it would never actually reach 55. After researching for a while on who to install the windows, Tom and Rusco Windows were recommended. He was very timely and drove a little out of his way to Niles to give us a estimate and show us the product we would be getting. Any questions we had (believe me, between my Grandpa and I there were a lot) were answered right away. We had 26 windows being replaced and they were put in under 2 days! The workers were very polite, hard-working and cleaned everything up when they were done. Now when we set the thermostat to 70 it actually is 70. Would highly recommend.
Steve Genovese
19:38 29 Jan 20
My wife and I like to support local family businesses versus the “big box” businesses you see on TV. Tom, the owner, was absolutely wonderful to work with from the beginning to end. Andy and his crew did a top-notch job installing our windows. We also had Rusco replace our homes siding. If you are looking to replace your windows or siding on your home, I would take the time to strongly consider Rusco and their Team. There is a reason why they have been around for over 80 years.
Frederick Stumbaugh
18:18 30 Nov 19
We needed to replace all of our upstairs windows. Tom met with us and did a great job of discussing our options and helped us come up windows that fit well in our 100 year old home. Materials were ready when promised and the installation went very smoothly. Andy and his crew were easy to work with and very efficient. Work was completed in one day and when they left, you wouldn't have known they were here. We are very pleased with the windows and with Rusco.
Scott Nowicki
20:10 06 Oct 19
We needed to have all of the windows replaced in the back of our house after the hailstorm in May. The folks at Rusco helped us work successfully with the insurance company, then did a terrific job at install time. Their installers are real craftsman, and they worked tirelessly and with great attention to detail for 2 1/2 days. The windows and door look great, and I give these folks my highest recommendation.
Ryan McIlwee
23:31 20 Sep 19
We had an excellent experience with Rusco. It was pain free and the craftsmanship on the windows is excellent. Highly recommended!
Brenda Dawson
20:38 24 Dec 18
I Ordered a new front door for my home in Peterborough. It is beautiful. The installers did a great job. On that I ordered 6 windows and a new side door, for my house outside of town. Again they are beautiful. Installed perfectly. Would highly recommend Rusco Windows. Salesman is great too.
Bill Gross
18:41 09 Jun 18
Rusco was fantastic in every way!We had the windows in our entire house and the patio door replaced with Marvin Integrity windows. The windows are superb fiberglass outside (for low maintenance) wood on the inside painted to match our existing interior trim color. They were painted in advance at Rusco so that when they were installed by the amazing Andy and his crew they matched perfectly. That also minimized the mess in our house with very little touch up needed.Andy's crew was all business - they know what they are doing! It looked like a synchronized machine -it seemed like they never stopped moving. Everything fit, they protected our wood floors and cleaned up immaculately every day.The bidding process was great - Paul handled every change clearly and flawlessly. All details were spelled out on his line item quotes and contract - if you are looking for windows call Paul at Rusco and at least give yourself a great option - quality, on-time at a competitive price.
TomandVirginia Preston
21:39 14 May 18
We stopped at Rusco Windows & Doors last week. The door from our family room to our garage which Rusco had installed in 2003 wasn't working as well as it had for all these years. Tom Di Figlio remembered us right away and gave us some tips we could try ourselves before sending a service person out. Tom's tips did the trick. Thank you, Tom; and say "hi" for us to your retired big brother Bob.
Roger Konarski
08:21 27 Oct 17
The entire Rusco experience was flawless from start to finish. Paul provided excellent customer service, helping me choose the best windows for my rental unit. The workmen from the install department were true craftsmen. We highly recommend Russo and plan to use them to eventually replace more windows in my apartment building.
Aurel Maranda
17:13 22 Sep 17
Great customer service. Replaced all the windows at home and the guys were extremely professional, fast,polite,and careful . Very clean job and the windows look amazing .Thank you Tom
John Prosia
14:28 04 Sep 17
This is the second time we have used Rusco. Rusco has replaced a sliding door, windows and a roof. We have been very pleased with the time spent with us discussing alternatives, both in look and price. The installers have been great, beautiful work neat and clean. We will use Rusco again.
Sam Olsen
03:38 09 Jan 17
Nancy Caver Remkus
16:23 02 Dec 16
Rusco just installed 2 entry doors in our home and I have to say I'm very impressed with the job they did. The installer was professional, thorough, and neat. I'm very happy with the work they did and would absolutely recommend them.
Erika Pichler Mowrey
22:39 01 May 16
We've used Rusco for a new roof (2012) and a new front door (2016). We are so pleased with the entire process...from choosing the product to the installation. Next Rusco project will be new windows!
Shannon Rylko
17:24 10 Feb 16
If a company being in business for almost 80 years doesn't already say excellence I don't know what will. Tom the owner is very knowledgeable and hands on making sure everything is smooth from start to finish. Windows..check! Next is deck or sun room. Thanks Rusco for helping me put together my dream home!
Shannon Rylko
17:23 10 Feb 16
If a company being in business for almost 80 years doesn't already say excellence I don't know what will. Tom the owner is very knowledgeable and hands on making sure everything is smooth from start to finish. Windows..check! Next is deck or sun room. Thanks Rusco for helping me put together my dream home!
Randy Anderson
16:26 11 Jan 16
We had a gutter problem that was causing flooding into our refinished basement. Tom DiFiglio came by and looked at our problem. Due to our roof design, he recommended larger capacity gutters to manage the water flow in heavy rains. The work was done timely and quickly a few weeks after our meeting. Since then I can sleep through heavy rainstorms. What a relief!
Randy Anderson
Randy Anderson
Pamela Dittmer McKuen
03:56 19 Dec 15
Trina Szkut
16:47 29 Nov 15
This review is for the estimate visit Mr.Matt provided in our new home purchase.He was on time and spent more than a hour. We got educated on why windows are considered a good investment. I thought windows are just windows but basically it has its own science. Never seen him being irritated with all our questions,even unrelated to windows, since we are a first time home buyers.Got the estimate and will consider.
Paul Farber
21:17 28 Oct 15
Love the new Front Door and Storm Door. Rusco's installer Andy did a great job and worked really hard to take off the old door, sidelight, and storm door and replace them with the new equipment.The new door looks great and fits tight so no more wind leaks in the Winter.
Andrew Sansardo
17:01 21 Oct 15
RG Matta
21:55 10 Sep 15
RUSCO recently installed a new deck for us. Tom was great to work with. He followed the job from start to finish. His construction team was very meticulous. They took time to insure things were done right rather than rushing to get the job done. They cleaned up thoroughly after finishing. The result was a beautiful deck, perfectly level, with a super strong supporting structure beneath. We will enjoy this deck for many years to come. I would heartily recommend RUSCO and would not hesitate to call on them for future home improvements.
Nicole Fournier
22:39 22 Oct 14
I was pleased with the results of my new window and two sliding glass doors. The installers were polite,clean and on time. And Tom was a wonderful salesperson to work with. Thank you Rusco Windows And Doors for a job well done!!!!!!! I will most definatley recommend you guys to others.
Bob Gierut
13:34 25 Sep 14
This was the second time we used RUSCO for a door replacement project. Tom was very helpful in explaining our product choices. We got a high quality product at a fair price. The installer was meticulous and did a great job. The finished project looks fantastic. I will certainly used RUSCO for our next home improvement project. As a consumer I greatly appreciate a company with knowledgeable sales staff; high quality products; excellent installation and a great finished project.
Mary Kay Vincenti
22:45 19 Feb 14
Anne Crawford
17:56 17 Jul 13
I used Rusco for new vinyl siding, aluminum soffits and gutters. Their quote was excellent for the scope of work. They had helpful suggestions for how to get the most for my budget. I love the new look of my home, and the additional insulation has lowered my heating and cooling costs and made the inside of my home much quieter. The work was done quickly and professionally.
Carol Gockman
02:58 31 May 13
We had Rusco install new siding and shutters on our home. We obtained three quotes and Rusco not only offered the best pricing but their presentation was excellent. They described in detail what they planned to do and demonstrated their products using samples. They were very thorough. They had great followup with us as well. The project was completed on time. The workers were timely, neat and considerate. We love the new look of our home as do our neighbors! We highly recommend Rusco.
Mary Kay Vincenti
16:12 05 Apr 13
We called Rusco to come and repair and replace a few windows for us.The installer was professional and very thorough. The quote was right on target.We will recommend and use Rusco again.Mary V in Downers Grove
Joan Latto
01:27 22 Mar 13
We had Rusco replaced our roof, siding, windows and are extremely happy with the results! During the cold winter you really feel the difference and it looks beautiful. The attention to detail was great and all was handled in a very professional manner. I have been highly recommending Rusco since the work was done on our house!
beth schulte
15:35 28 Feb 13
My husband and I replaced all the windows in the older home we purchased a year ago. We got a bunch of quotes from several window companies and selected RUSCO.Replacing all of the windows in our house was no small deal. What really impressed me while talking with Tom, and then later with Bob was their honest and straightforward approach.The RUSCO installers were professional and polite. They arrived at our home on time and were very careful not to damage my walls during the installs. You could tell they were experienced.I would highly recommend RUSCO!
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